So, you've had a little mishap and broken your fly rod... firstly, stop panicking!
Almost every fly fisher has broken a fly rod at some point so don't worry, you're not alone. We process hundreds of warranties and repairs every season so we're well trained in getting you back on the water fast.
If a rod breaks, it’s basically never the rods fault. Every fly rod is stress tested before supply and so it’s highly unlikely you have a lemon. Regardless, rod guarantees are such that it doesn’t matter how they break, you’re covered anyway.
When a rod snaps, there's really no repairing it. The section will need to be replaced. If it's just a guide that's broken, or you've lost just a few centimetres from the tip and you don't mind it being a tad shorter, then that can be repaired locally with a rod builder that will glue on a new guide.
With the volume of repairs we do every year, it's important you follow these instructions so we can get you back fishing fast.
If you're local, pop in and drop your rod off. If you're not, it will have to be posted in.
We need the rod returned as it was supplied to you in the first place. That is, the complete rod including broken pieces, in its rod sock, in it's original rod tube.
If you're delivering it, we need these details.
Full Name -
Mobile Phone Number -
Email Address -
Return delivery address -
We recommend you post it to us with tracking and insurance.
How long does it take?
At the time of writing, here's a rough indication of how long each company takes to process a warranty/repair.
Sage 6-12 Months
Orvis 1 Month
Scott 1-2 Months
Cortland 1-2 Months
Primal 1 Month
Eden 1 Day
Winston 3 Months
Vision 1-3 Months
Hanak 2-3 Months
Hardy 2-3 Months
Local Rod Builder Repair 1 Month
How much does it cost to process?
Sage $200 For most models 2010 Onwards, $350 For most models 1990 - 2010,
Unrepairable models include SP, SLT, RP, SP+
Orvis $200
Scott $200
Cortland $100
Primal $150
Eden $80
Winston $350+
Vision $100-$200
Hanak $200
Hardy $100
Local Rod Builder Repair $60+
G. Loomis rod warranty and repairs
Every G. Loomis rod is covered by a 12 month manufacturer warranty against manufacturing faults and defects, with proof of purchase. This is assessed by Shimano Australia. These rights are in addition to the guarantees you have under Australian Consumer Law.
If you break a rod through an accident or general use, that sits outside warranty but we can still sort you out. Replacement tip sections are usually held in stock and ship quickly. The current cost is $249 plus freight.
Tip sections are available for as long as the rod is in production, and often well beyond. For discontinued models we can usually still order a tip, which takes around three months.
Mid and butt sections are not available as separate parts. If you damage one of these, get in touch and we'll work out the best option with you.
Checking on the progress of your repair won't speed up the process. Have faith we know what we're doing, it's in the system and we'll be in touch as soon as it's ready.
