365 DAY RETURNS
We won’t rest till you’re totally satisfied with your purchase.
HOW IT WORKS
If for any reason you decide you no longer want a purchased product you can return the item in unused condition within 365 days. We’ll then give you store credit to the full value of your original purchase to use on something you do want.
Buying a new fly rod is a significant investment and we want to make sure you buy the right rod for your casting style. When you buy a new rod from The Flyfisher you have a year to test and evaluate your rod purchase. If you decide you’re not satisfied, you can exchange it for a rod that does suit. When testing a rod we recommend cleaning your hands first and handling the rod and rod tube with care. Rods returned with scratches or dirty cork grips may be refused.
WADERS AND BOOTS
Using our size charts will help you obtain the perfect fit for waders and boots however nothing compares to actually trying them on. When they arrive, to be sure of the perfect fit, we suggest putting your waders and boots on and having a good walk around the home or office (or somewhere people aren’t going to judge you!).
Returned items must be in new condition and in their original packaging. Once your return is received and inspected by us (usually within 72 hours of receipt), your return will be processed and a voucher supplied for online or in-store purchasing.
Should you wish, The Flyfisher can refund the purchase price of your item for any reason if returned within 30 days of purchase.
Level 2, 383 Flinders Lane
Melbourne, VIC, 3000, Australia
Phone (03) 96211246