MAILORDER HOTLINE: (03) 9621 1246

AUSTRALIA'S PREMIER FLY SHOP SINCE 1967

SHIPPING POLICY

Fast and reliable service. This is what’s made The Flyfisher the institution it is today.

We have a flat shipping rate of $8.95 for regular delivery (usually 3-4 business days). Express delivery can be added for an additional $10 (usually next business day delivery). Orders over $500 receive free regular delivery while express service can be added for an additional $10.

In the unlikely event we’re out of stock of an item you’ve ordered, we will contact you quickly to discuss alternatives and provide an ETA for the ordered goods. Rest assured, we do what it takes to get your order filled quickly and efficiently while keeping you fully informed as to progress.

Items are usually dispatched within 24 hours. We can guarantee our efficiency in packing orders but we can’t guarantee the efficiency of our carriers such as Australia post. Should you be in an extreme hurry for your goods, please let us know so we can plan delivery appropriately and if required, use a faster delivery method.

Damaged or lost goods in transit
All items are packed extremely carefully and sent by secure carriers with tracking. If your order doesn’t arrive or it does but the contents is damaged, we’ll have it resolved within a week and at no extra cost to you. Unlike our competitors, we accept the risk with shipping items around Australia. In the unlikely event, please contact us ASAP so we can lodge an investigation with the carrier and get replacement goods on the way.

Confused about anything on this page? We’re real people that love flyfishing and so feel free to contact us if you require further information or clarification.

The Flyfisher Team
Level 2, 383 Flinders Lane
Melbourne, VIC, 3000, Australia

Phone (03) 9621 1246

© 2017 The Flyfisher Pty Ltd. All Rights Reserved.